Personal 15 ADSL SERVICE
Downloads up to 15 Mbps / Uploads to 1 Mbps
Lightspeed ADSL connections your home to the Internet through a fast broadband, direct connection through the standard telephone line in your home.
JUST HOW FAST IS 15Mbps?
Is there an activation fee for DSL service?
All Lightspeed DSL Internet Plans require a $49.95 (one time) activation fee. This covers the cost of getting your service installed and activated. This fee will be charged on your initial invoice and must be prepaid prior to your service being initiated.
What if I need wiring to have DSL service?
We call this “inside wiring” and the current fee is $100. This too is a one time fee that is applied on all multi-unit dwellings, like apartments, condominiums, etc. as well as on a “when needed” basis. This fee, and if it is applicable to your situation, will be discussed with you by Lightspeed’s staff when they contact you to verify your order.
Do you charge to change plans/speeds?
Currently Lightspeed does have a fee for every time you change your package or speed. Our sales staff are experts in assisting clients select a plan that would work best for you. We do allow you one free speed or package change per account or customer.
Dry Loop (Naked ADSL) What is it?
A dry loop, also called many other things like a local loop, dry copper, we call it Naked ADSL. It is a telephone landline without an active telephone service. So the line has all the functionality needed to provide DSL service and a telephone is not required. The Canadian Radio and Telecommunications Committee (CRTC) decided that Canadians should have the ability to order one service without being forced to order another.
Is there any extra cost for Naked ADSL?
Yes there is but we don’t get to keep any of it. It’s a local tariff mandated by the CRTC and it’s based on your location. The additional costs for Dry Loop / Naked ADSL are listed below and will be confirmed by Lightspeed staff before your order is finalized.
Naked ADSL Additional Fees
|Rate Band A||$6.95||/ month|
|Rate Band B||$11.95||/ month|
|Rate Band C||$12.95||/ month|
|Rate Band D||$11.95||/ month|
|Rate Band E||$25.95||/ month|
|Rate Band F||$20.95||/ month|
|Rate Band||$26.95||/ month|
|One Time Dry Loop Activation Fee||$39.95|
Have more questions?
Well now that you have the basics around Naked ADSL, you can quickly see why it’s such a great thing. If you would like more information about any of our products, remember, our spectacular sales team are always ready to talk to you, just give us a call.
You want to use your own modem?
Generally any standard VDSL modem is compatible with Internet Lightspeed’s ADSL services and plans, with only a few exceptions.
The exception to the rule?
Since Internet Lightspeed services are carried across our own network and backbone, Telus branded modems will not work with our services or plans. This is due to the fact that those modems are specifically for use by Telus
Still have questions?
If you have questions in regard to the modem you own and if it will work with our ADSL services please contact us and we would be glad to assist you.
You require unlimited bandwith?
With any Internet Lightspeed ADSL monthly service plan you can add unlimited bandwidth for just an additional cost of $5.00 per month. Like an all you can eat buffet of your Internet favorites.
Download speeds, times and example given are indicative of ideal conditions and theoretical maximums. Individual results will vary based on many factors unique to your individual service, connection, equipment and environmental conditions. Speeds are listed for a physical connection between a single computing device and the modem via a traditional ethernet cable. Wifi speeds are affected by many factors including but not limited to, the router, WiFi band (frequency), distance between computing device and router, radio interference (microwave, cellphones,remote control devices, wireless appliances etc.), and other factors.