Lightspeed's Privacy Policy
We understand our clients concerns about their personal information.

Your Personal Information is Important To Us Also

Lightspeed Communications is committed to safeguarding your privacy online and we recognize your need for appropriate protection and management of personally identifiable information you share with us. We have established this policy to show our firm commitment to protecting your privacy on our Web site.

This Privacy Statement will explain the following regarding our site:

What information does Lightspeed Communications collect?

We collect two types of information: personal information and non-personal information. "Personal information" refers to information that is particular to you, such as your name, address, phone number, fax number, e-mail address and financial information (e.g., credit card number and expiration date). "Non-personal information" refers to information that does not by itself identify a specific individual. This information may include the Web site's Uniform Resource Locator ("URL") that you just came from, what browser you are using and your Internet Protocol ("IP") address.

How do we collect information from you?

We do not collect personal information on this site without your knowledge and active participation. In general, you can visit our site without divulging any personal information. However, there are areas of this site that require personal information to complete an order or conduct a transaction online.

Information is collected on this site in the following ways:

  • Browsing our site

    We collect IP addresses for the purposes of system administration, to gather broad demographic information and to monitor the level of activity on our site. We collect information from visitors to our site regarding the referring URL, your IP address, which browser you used to come to our site and the pages of our site that you viewed during your visit and any search terms entered on our site.

  • Order Forms

    If you order products from us on our Web site we will ask for personal information to process your order. This information is used for billing purposes and to fill customer orders. If we have trouble processing an order this contact information is used to get in touch with you.

  • E-mail

    On this Web site you are given the opportunity to send e-mail to us. We retain information in any e-mail that you send to us, such as your name, e-mail address, address, telephone number etc. We may send you newsletters and e-mails periodically listing current specials and deals. We will not send you e-mails if you have previously requested us not to do so.

How is your personal information used?

Lightspeed Communications uses the personal information it collects to provide you with information or product(s) that you have requested. In addition, we use the non-personal information we collect to provide you with a better site experience in the future. Lightspeed Communications does not sell or trade the personal information you provide us to any third party.

Who is collecting your information?

While you are on the Lightspeed Communications Web site, Lightspeed Communications will collect the non-personal and e-mail information. Your personal information will be collected and stored by Lightspeed Communications. Lightspeed Communications will use certain information (e.g., order information, addresses, phone number, etc.) to perform our order fulfillment function and to respond to customer inquiries for order status, cancellations etc. Your information will be maintained by us in an offline secure server.

In addition, we may provide links in this Web site to third party Web sites. We are not responsible for the third party Web sites and we urge you to review carefully the privacy policies posted on these sites. We cannot guarantee the accuracy of the information found on these sites. Please be aware that Lightspeed Communications does not control nor are we responsible for the privacy policies of third parties or their Web sites. This Privacy Statement applies only to Lightspeed Communications and the information we collect on our site.

With whom do we share your information?

As described above, we share your information with third parties that we have engaged to assist with credit card verification and order fulfillment. Further, we may in the future decide to share certain personal information with other affiliated companies with whom we have established business relationships.

We may disclose personal information in special cases when we believe in good faith that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property or the rights or property of our customers or others. We also may disclose user information when we believe in good faith that the law requires it and is in accordance with our Terms of Service.

How does Lightspeed Communications protect your personal information?

Lightspeed Communications takes reasonable precautions to protect your personal information against unauthorized access by storing the information on a secure server which is accessible only by authorized personnel.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and we will not be held liable should a third party illegally obtain your personal information. While we have made significant efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

What about cookies?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide you with certain personalized features and customization the next time you visit our site. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. While you can still navigate through our site if you do not accept cookies, you may not be able to complete an online order unless you accept our cookies.

Your consent

By using our Web site, you consent to the collection and use of your personal information by Lightspeed Communications in the manner described above. To change your account information or Opt-In Email preference, please go to the Products section, select Edit Account and follow the appropriate instructions.

Privacy Statement changes

Lightspeed Communications reserves the right to change, modify or update this Privacy Statement at any time without notice. In the event of any modification we will post the changes in this Privacy Statement so that you will always know what information we are gathering and how we might use that information. However, if such changes are material we will either announce the change on the home page of the site or take such other action as we deem appropriate under the circumstances. Accordingly, you should periodically visit this page to determine the current Privacy Statement to which you are bound.

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