Internet Lightspeed: Revolutionizing the Digital Internet Experience Since 1994

Reasonable internet services and work great.excellent customer service as well.would highly recommend

No complain about the steadiness of the internet speed

Staff works efficiently and awesome 👍

I cant believe that it was so easy to start a new internet services by phone. Thank you for all your help.

Very cool

Customer support has always been great every time I called them.

Very professional service was fast and painless,

My daughter and her mom had switched to Lightspeed.ca and suggested that I do the same when my Shaw contract expired which it did. I tried to get Shaw... read more to renew my contract for another two years at the same price which was higher than Lightspeed but I figured it would be less hassle to just continue with them. They refused so I gave them my one month notice that I would not renew my contract. I contacted Lightspeed and took their plan but made sure there was overlap in case of issues. I only had one issue. The first modem that Lightspeed sent me turned out to be defective. They sent me a second one pronto. It was here fast is 3 working days. I still had my Shaw to use in the meantime. Lightspeed got Shaw to provision my new modem on the day I received it and I was up and running with about 10% faster speed than I am supposed to get. No complaints about this! Their technical department was very helpful. Although I'm a new customer, my daughter and her mother have been with Lightspeed for over nine months with no issues of any kind including outages. They swear by Lightspeed and all of the money they have saved so far. I look forward to a long relationship with Lightspeed.

Great customer service and reliable tech support. Great for people with standard needs for an internet connection such as home office, streaming, and regular downloads. Great value overall.

Great internet Price and a very responsive customer service and billing Dept. I'd definately give them a try. They take a little bit to get set up at first. But... read more I didn't have one issue in the 2.5 years I was with them.

Never had a problem with this company s servise. They away worked with me. I would call to let them know my payment would be little late. They would make... read more arangement to help me. Thank you you been very good to me, I recomend light speed to anyone.

Staff are helpful, prices are reasonable, range is exceptional.

Very Professional Company

I switched from a major carrier a couple years ago because of high prices and slow service. Definitely made the right choice with Lightspeed. Internet and voip is great price,... read more and Jonathan has been killing it with the rapid tech service, chasing down the telus folk to fix the lines coming into my house.

I have been with them for 6 years and only had two or three times with the internet down. Amazing service every time I called them to have the problem... read more fixed. Got a tech on the phone after barely two minutes of waiting time. I would recommend them to anyone.

These guys are great. The bigger tele-com, charge twice as much, and put you on hold for hours when you need assistance. I don't think i've ever spent more than... read more 20 minutes on the phone, when calling them. Update; their CSR asked me to provide a review. So, two years later, this comment stands. The only issues with outages, are when EVERYONE has outages. Not Lightspeed's fault.

Have internet service with Lightspeed since 2012. Great company to deal with. Short wait times when phoning for tech support. Much better than dealing with the Telus or Shaw. Highly... read more recommend.

Great people and if the transmission rates match both the people and the rates they have stated, it bodes dark times for the big three.

Excellent, consistent service from all departments & at a reasonable price point.

Very happy to have switched from Shaw years ago. We use the cable connection to Lightspeed. The price, speed, and quality is very good. We just moved houses and... read more the switchover was painless. We disconnected the router as the last thing before we left the old address. Lightspeed arranged for Shaw to come and ensure we had service at the new address on the next day when we moved in. They arrived at 8:15 and we had internet through Lightspeed at 8:30AM. It was very smooth.

After being a Shaw customer for 28 years I changed to lightspeed for my internet and phone service. This was a very smart thing to do Lightspeed is a pleasure... read more to do business with.

Love this service. Fast enough for all I do at once and very reliable. Highly recommended. Always ask if there is a flash sale on to save even... read more more 🙂

switched over to this company recently...fabulous friendly, knowledgeable people...no long waiting times in queues...always available...I save well over $500 a year for the same service and speeds if not better... read more and more consistent...wish I had done so sooner...give them a try, you won't be sorry...highly recommend...

Well priced, network quality is good. Supportive team

This is a locally based business in Vancouver. They offer competitive rates with the big guys and local contact for ease of communication.

I love Lightspeed. We've been with them for 7 years and don't have a single complaint. Service is reliable and affordable. They never call me to harass me to spend... read more more and I never have to renegotiate my price at the end of a contract like with other major providers. The price you start with is locked in forever if you don't change plans. Customer service is great. This is the lowest hassle internet service I've ever had. Highly recommend!

An amazing company! Very responsive to IT problems and overall a good price for the service

I've been with this company for just under 2 years, and minus some outages out of their control, everything has been excellent. From setup to billing inquiries, I've had nothing... read more but great service from them

Lightspeed is a great and affordable alternative to the high price of the giant services that is so expensive. Under 50.00 a month for excellent service and quality. Thank... read more you Lightspeed for your dedication and excellent customer service!! I can make my ends meet with you!!

As a technically deprived senior citizen, when something goes wrong with my WiFi or phone, I tend to panic. Whenever I phone their tech support, I get my problems... read more resolved by a friendly, efficient and, most important, patient staff. And their rates are way better than the mega providers.

Very good customer service.

I've been with Lightspeed for a few years and I really have nothing to complain about, unlike the larger companies. I've always received exactly what I'm paying for (speeds/unlimited data)... read more and have never recieved any increase in billing. Their office is efficient and easy to deal with whenever I've needed to make changes too. I would never go back to the big companies again. Highly recommend Lightspeed!

Great service, easy set up and service and billing inquiries always handled professionally.

I moved from Shaw to Lightspeed 1 year ago and never regret with my decision. On Shaw 300Mbps I paid $100+ monthly (2 years contract), and with Lightspeed i... read more only paid $44 monthly for 75Mbps no contract. Of course the download speed is slower compare than Shaw. But i don't need that plan because my family is sufficient with this plan. 75Mbps is enough for 3 Smartphone, 3 Ipad, 1 TV (Netflix and Amazon). The only down thing is the modem, it need a router in order to connect all devices to the internet. My modem is ARIS SB 6141 (see picture: white device) Router im using different Brand (picture: black device). Location Burnaby, BC

This is a good way for those of us who still pay there own bills to have services

Easy to deal with, efficient service, unbeatable prices!