Internet Lightspeed: Revolutionizing the Digital Internet Experience Since 1994

It's cheaper than pretty much anything else and the tech support is friendly, patient and helpful.

It was a fine and supportive experience

I have been with this company for many years (not sure exactly how long but I do believe it to be at least 5 years). The service they provided... read more has always been very reliable. Not only they have never raise my cost, they reduced it by a good $10 per month when they came out with new promotion for better deal for new sign up. They have always provided me with courteous, speedy (instant) and satisfactory service whenever I had the need to contact them.

These guys are great. The bigger tele-com, charge twice as much, and put you on hold for hours when you need assistance. I don't think i've ever spent more than... read more 20 minutes on the phone, when calling them. Update; their CSR asked me to provide a review. So, two years later, this comment stands. The only issues with outages, are when EVERYONE has outages. Not Lightspeed's fault.

Highly recommended

Their pricing was half what I had been paying, for twice the speed, 100% up time, and tech support that knows what they're doing. Exactly what you want from an... read more Internet provider. Oh, and they're friendly too.

Customer support has always been great every time I called them.

I've been with this company for just under 2 years, and minus some outages out of their control, everything has been excellent. From setup to billing inquiries, I've had nothing... read more but great service from them

This is a good way for those of us who still pay there own bills to have services

I cant believe that it was so easy to start a new internet services by phone. Thank you for all your help.

After being a Shaw customer for 28 years I changed to lightspeed for my internet and phone service. This was a very smart thing to do Lightspeed is a pleasure... read more to do business with.

Excellent customer service, unlike other internet providers.

Very Professional Company

Staff are helpful, prices are reasonable, range is exceptional.

Switched to these guys and never looked back. Flatrates with no hidden fees, and generally no contracts. Plus if you need help or have questions, you can call them and... read more within average 2-3 mins you can speak to a real human being! Highly recommend. Been with thems for several years now.

Great services for reasonable cost. Thanks Lightspeed!!

My daughter and her mom had switched to Lightspeed.ca and suggested that I do the same when my Shaw contract expired which it did. I tried to get Shaw... read more to renew my contract for another two years at the same price which was higher than Lightspeed but I figured it would be less hassle to just continue with them. They refused so I gave them my one month notice that I would not renew my contract. I contacted Lightspeed and took their plan but made sure there was overlap in case of issues. I only had one issue. The first modem that Lightspeed sent me turned out to be defective. They sent me a second one pronto. It was here fast is 3 working days. I still had my Shaw to use in the meantime. Lightspeed got Shaw to provision my new modem on the day I received it and I was up and running with about 10% faster speed than I am supposed to get. No complaints about this! Their technical department was very helpful. Although I'm a new customer, my daughter and her mother have been with Lightspeed for over nine months with no issues of any kind including outages. They swear by Lightspeed and all of the money they have saved so far. I look forward to a long relationship with Lightspeed.

I switched from a major carrier a couple years ago because of high prices and slow service. Definitely made the right choice with Lightspeed. Internet and voip is great price,... read more and Jonathan has been killing it with the rapid tech service, chasing down the telus folk to fix the lines coming into my house.

Dependable, affordable unlimited internet without the needless, seldom-used bells and whistles of the big name providers. Been with them for four years. One major interruption when a cross-country fibre optic... read more cable was taken out by a landslide. The odd temporary interruption when Shaw (the provider they resell) suffered a local outage (would have happened anyway if we were still with Shaw). I've never once considered switching. Excellent price, same basic product without the big-boy usage cap to try to force you into purchasing an even higher-priced package.

An amazing company! Very responsive to IT problems and overall a good price for the service

I love Lightspeed. We've been with them for 7 years and don't have a single complaint. Service is reliable and affordable. They never call me to harass me to spend... read more more and I never have to renegotiate my price at the end of a contract like with other major providers. The price you start with is locked in forever if you don't change plans. Customer service is great. This is the lowest hassle internet service I've ever had. Highly recommend!

No complain about the steadiness of the internet speed

Quick response and efficient customer service

Great value and very useful technical support. Very happy with this service.

I've been with Internet Lightspeed for a year and a half and couldn't be happier. I've never had a problem with the service and when I've had questions, they get... read more back to me within 24 hours. Their agents and technicians are based in Burnaby so you are not talking with someone in another part of the world. 100% better than dealing with the big communication companies who's customer service is non-existent, plus I'm paying a third what they charge. Kudos!

Have been with them for about 5 years now. They have been the best internet company I have ever used, they have the best customer service.

I have been very happy with the quality of service that Lightspeed provides. Customer service has been awesome also

Great service and one of the best rates in BC for wifi.

Reasonable internet services and work great.excellent customer service as well.would highly recommend

I have been with them for 6 years and only had two or three times with the internet down. Amazing service every time I called them to have the problem... read more fixed. Got a tech on the phone after barely two minutes of waiting time. I would recommend them to anyone.

switched over to this company recently...fabulous friendly, knowledgeable people...no long waiting times in queues...always available...I save well over $500 a year for the same service and speeds if not better... read more and more consistent...wish I had done so sooner...give them a try, you won't be sorry...highly recommend...

Lightspeed has been been brilliant! We installed it about six months ago, they're only $48 a month for a great wifi package and the quality has been so much better... read more than Shaw's who we were previously with. The set up was easy and the customer service is always great. Highly recommend!

Great internet Price and a very responsive customer service and billing Dept. I'd definately give them a try. They take a little bit to get set up at first. But... read more I didn't have one issue in the 2.5 years I was with them.

The most helpful and customer oriented internet services. I wish more people in Alberta would find the Lightspeed company. Great rates and always easy to get through with questions.

I have been using Internet Lightspeed for several years now. I have always been very satisfied with the service. Tonight I had to call tech support for the first time,... read more and they were very helpful and knowledgeable. My problem was resolved right away.

The representative who called me, was pleasant and helpful, he explained everything to me about my bills and others... I told him I am retired with low pension, so... read more he offered me new acceptable plan for which I thank you very much.